Terms and Conditions
Payment
Payment methods to Paylando:
- Bankgiro: 604-0752
Periodic payments as agreed, and this is usually monthly.
Delivery
Delivery time depends on the type of product. What we have in stock and can be sent as a regular postal parcel should normally be delivered within 7 days. Larger vending machines take 7-14 days if they are in stock. Vending machines that we do not have in stock take between 60-90 days. Call and talk to us. There are ways to prioritise parcels for a fee.
Warranty
You usually have a 1-year guarantee on all our products. There are exceptions for certain products where the manufacturer has a longer warranty period.
As a consumer, you cannot demand that the warranty apply to the following points:
- Neglect
- Accident after you received the item
- Abnormal use
- Failure to follow installation or instruction manuals.
- For payment terminals, this means, for example, that they must not be exposed to continuous moisture, a dirty environment or where they are subject to shocks.
Complaint
If you find any defects in the goods that have arisen during delivery, we will refund return shipping. If we cannot send you a new item within a reasonable time, we will refund both the return shipping and the amount for the damaged or faulty item. However, complaints must be made within a reasonable time and no later than 2 months after you discovered the fault.
Risk
The risk for the goods passes from the seller to the buyer upon delivery. Paylando has no insurance on vending machines delivered. We recommend that vending machines are installed where the risk of theft or vandalism is low.