Privacy Policy

In brief:

• Paylando is not in the business of monetizing your personal data.
• No personally identifiable information is collected for non-logged-in users. For logged in users, we collect data for troubleshooting and analysis on how to improve functionality.
• We handle necessary information for our product to work.
• We handle information necessary for customer relations and legal requirements.

In more detail

Based on the EU guidelines regarding GDPR, General Data Protection Regulation, Paylando is responsible for the personal data collected on our website, paylando.se, is used only for its intended purposes. Paylando's information, including personal data, is stored in data centers within the European Union.

The Paylando website uses cookies to collect visitor information. The purpose of cookies is to improve the user experience. No personally identifiable information is collected for non-logged-in users. For logged in users, we collect data for troubleshooting and analyzing how we can improve the functionality of our services.

Paylando performs services with refund information from the payment provider. The personal data is used to link the payment made to a service performed by Paylando. The payment provider's payment information and associated personal data are saved in order to perform a refund on Paylando's service. Paylando is obliged to comply with Swedish accounting law for the storage of transactions.

Paylando requires your consent in order for us to access and process your personal data. This is done when you use one of the forms on the Paylando website and/or when accepting the pop-up box with information where we ask you to confirm your consent. Consent confirms acceptance of the terms of the Paylando Privacy Policy and Cookie Policy.

Consent to the processing of personal data is approved when connecting to the payment provider. Paylando has forms for withdrawing personal data from the payment provider. Withdrawal of consent for the processing of personal data must also be done with the payment provider.

Paylando always applies applicable privacy legislation in all processing of personal data. Paylando protects personal data against unauthorized access and use. Paylando does not share your personal data with third parties, provided that Paylando is obliged to do so under Swedish law. Paylando and paylando.se uses HTTPS, which means that all communication between the visitor and paylando.se is encrypted.

Additional complaints about Paylando's handling of your personal data are referred to the right to file a complaint with the supervisory authority, the Data Inspection Board.

You have the right to contact Paylando if you want information about the information Paylando has about you. Paylando has forms for handling:

Paylando has forms for general questions where personal data may be entered. The purpose of the personal data is so that Paylando can return with an answer. Personal data that Paylando collects:

Paylando has forms for claiming a refund and reporting a fault. The purpose of the personal data is for Paylando to be able to check and refund. Personal data that Paylando collects: